Managed Backup & Recovery
Automated, monitored, and tested backup solutions for your organization's critical data, billing systems, SCADA historians, member and customer records, and everything in between. We manage the entire lifecycle so your data is protected, verified, and recoverable when it matters most.
How we protect your data
Every managed backup engagement follows a proven methodology - because backup is only as good as the recovery it enables.
Assessment & Planning
We audit every system, application, and data store across your organization, billing, SCADA historians, email, file shares, and member and customer databases, to build a complete backup scope and prioritization map.
Solution Design
Our engineers design a backup architecture tailored to your environment, selecting the right mix of cloud, on-premises, and hybrid targets with retention policies that meet both operational needs and compliance requirements.
Deployment & Configuration
We deploy backup agents, configure schedules, set up encryption, and establish replication targets. Every job is built with ransomware-resistant immutable storage to ensure recoverability even during an active attack.
Monitoring & Verification
Every backup job is monitored 24/7 by our operations team. Failed jobs are investigated and remediated immediately, not flagged in a report you'll read next month. You get daily success confirmations.
Test Restores
Quarterly, we perform verified test restores of critical systems to confirm recoverability. You receive documented proof that your data can actually be recovered, not just a green checkbox in a dashboard.
Ongoing Management
As your environment changes, we adjust. New servers, new applications, changed retention requirements, SkyHelm manages the full backup lifecycle so your team can focus on running your organization.
What we deliver
Automated Daily Backups
Scheduled backups run every night across all protected systems with configurable RPOs, from daily snapshots to near-continuous replication for critical workloads.
Cloud & On-Prem Options
Flexible target architecture: local appliance for fast restores, cloud replication for disaster recovery, or hybrid configurations that give you the best of both.
Backup Monitoring & Alerting
Our operations center monitors every job. Failures trigger immediate investigation and remediation, not just an email notification your team has to chase down.
Quarterly Verified Test Restores
We don't just back up your data, we prove it's recoverable. Quarterly test restores with documented results give you and your auditors confidence that recovery actually works.
Immutable Ransomware Protection
Backups stored on immutable targets that cannot be encrypted, deleted, or tampered with, even if an attacker gains administrative access to your network.
SCADA & Historian Backup
Purpose-built protection for SCADA historians, EMS databases, and OT system configurations, the data that keeps your grid running and your compliance posture intact.
Billing System Protection
Complete backup coverage for your CIS/billing platform, member and customer databases, and financial systems. Rapid recovery ensures billing continuity even after a catastrophic event.
Retention Policy Management
Customized retention schedules aligned to your regulatory requirements and operational needs, from 30-day operational restores to multi-year archival compliance.
The right team for your backup strategy
Fully Managed, Not Self-Service
This isn't a backup product we hand you a login for. SkyHelm monitors, verifies, and manages every backup job. Your team gets protected data without adding to their workload.
Utility Systems Expertise
We know the applications cooperatives run, NISC, Milsoft, SEDC, OSI, and dozens more. Our backup configurations are built around the systems your operations actually depend on.
Proven Recoverability
Quarterly test restores with documented results. When your CEO asks 'can we actually recover from ransomware?', you'll have proof, not hope.
Ransomware-Ready Architecture
Every backup design includes immutable storage, air-gapped replicas, and encryption. We build for the assumption that your network will be compromised, because that's the reality of modern threats.
Ready to protect your organization's data?
Whether you need a full backup overhaul or just want someone to finally manage and test your existing backups, our team is ready. Let's make sure your data is actually recoverable.