Security & Trust Center
SkyHelm practices what it preaches. Our own infrastructure and operations meet the same rigorous standards we demand for the organizations we protect.
Independently audited. Continuously verified.
SkyHelm is SOC 2 Type 2 certified, an independent third-party audit verifying that our security controls, availability, and confidentiality practices meet AICPA Trust Services Criteria. Not a self-assessment. Not a checklist. A rigorous, ongoing audit by independent auditors.
The audit covers our security operations, data handling, access controls, change management, incident response, and business continuity, every layer of how we build, run, and protect the systems our clients depend on.
How we protect our own house
We hold ourselves to the same standard we hold for our clients. No exceptions, no shortcuts.
Data Encryption
All data encrypted in transit (TLS 1.3) and at rest (AES-256). Client data is isolated per tenant with strict access controls. No commingling, no shared databases.
Access Controls
Role-based access control, multi-factor authentication required for all employees, privileged access management for infrastructure, and quarterly access reviews.
Proprietary Systems
TITAN and the processes that drive our SOC are built in-house. While we leverage trusted, industry standard tools for detection and telemetry, the orchestration, correlation, and response workflows are ours, tuned specifically for the threats facing critical infrastructure.
Incident Response
We have our own incident response plan, tested quarterly, with defined escalation procedures. We practice what we preach, tabletop exercises, red team assessments, and continuous improvement.
Business Continuity
Redundant infrastructure, automated failover, geographically distributed backups, and tested disaster recovery procedures. Our SOC doesn't go dark, ever.
Vendor Management
Every third-party tool and service in our environment undergoes security review before adoption. We hold our vendors to the same standards we hold ourselves.
Your data is yours
We built SkyHelm on the principle that client data is sacred. We collect only what we need, protect it with the strongest controls available, and never treat it as a revenue stream.
- We collect only the data necessary to deliver our services
- Client telemetry data is used exclusively for security monitoring and threat detection
- We never sell, share, or monetize client data
- Data retention policies are transparent and configurable per client
Standards we meet and exceed
SOC 2 Type 2
CertifiedIndependent third-party audit verifying security controls, availability, and confidentiality.
NERC CIP
CompliantDesigned to help clients meet NERC CIP requirements for critical infrastructure protection.
NIST CSF
AlignedSecurity program aligned to the NIST Cybersecurity Framework across all five functions.
CISA
CollaborativeActive participant in CISA programs for critical infrastructure security and resilience.
Need our trust documentation?
Need our SOC 2 report, data processing agreement, or other trust documentation? Our team is ready to provide what you need to complete your vendor assessment.
Trust is earned, not claimed
SkyHelm earns your trust through transparency, rigorous standards, and independent verification, not marketing claims. See for yourself how we protect the critical infrastructure our communities depend on.